Privacy Policy & Terms and Conditions
Effective Date: May 5, 2026
This Privacy Policy describes how Reactivation Physical Therapy & Wellness Inc. ("we," "us," or "our") collects, uses, and protects information provided by visitors to our website and clients of our practice. By using our website or services, you agree to the practices described in this policy.
We may collect the following types of information:
Personal Identification Information: Name, date of birth, email address, phone number, and mailing address provided through contact forms, appointment requests, or intake processes.
Health-Related Information: Information you voluntarily provide when requesting physical therapy, wellness services, sports rehabilitation, performance coaching, or related care.
Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically when you visit our website.
Communications: Messages, inquiries, or feedback submitted through our website or via email.
We use the information we collect to:
We do not use your personal information for marketing or promotional purposes without your explicit consent.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
SMS Program Description
Reactivation Physical Therapy & Wellness Inc. uses SMS text messaging solely for care coordination purposes. This includes appointment reminders, administrative communications, and billing notifications. We do not send marketing or promotional text messages.
Opt-In
By submitting your phone number through our website form and checking the SMS consent checkbox, you consent to receive text messages from Reactivation Physical Therapy & Wellness Inc. related to your care and account. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help. You may also contact us directly at (661) 231-4724 or valen@reactivationpt.com to be removed from SMS communications.
Message Frequency
Message frequency may vary.
Carrier Disclaimer
Message and data rates may apply. Reactivation Physical Therapy & Wellness Inc. is not responsible for any charges applied by your mobile carrier.
Age Restriction
SMS communications are intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
We do not sell, rent, or trade your personal information to third parties.
We do not share mobile opt-in data or SMS consent information with any third parties under any circumstances.
We may share information with trusted service providers who assist in operating our website or delivering our services, solely under confidentiality agreements and only as necessary to perform those functions.
We may disclose information when required by law or to protect the rights and safety of our clients, staff, or the public.
We handle health-related information in accordance with applicable healthcare privacy laws.
You have the right to:
To exercise any of these rights, contact us at valen@reactivationpt.com or (661) 231-4724.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to contact us immediately if you believe your information has been compromised.
These Terms & Conditions govern your use of the Reactivation Physical Therapy & Wellness Inc. website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
You agree not to:
All content on this website, including text, graphics, logos, and images, is the property of Reactivation Physical Therapy & Wellness Inc. and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Our website may contain links to third-party websites for your convenience. Reactivation Physical Therapy & Wellness Inc. does not control and is not responsible for the content, privacy practices, or accuracy of any third-party sites. Accessing third-party links is done at your own risk.
We reserve the right to restrict or terminate access to our website or services at our discretion, without notice, if we believe a user has violated these Terms & Conditions or applicable law.
These Terms & Conditions and Privacy Policy are governed by the laws of the State of California. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of the State of California.
We reserve the right to update this Privacy Policy and Terms & Conditions at any time. Changes will be posted to this page with a revised effective date. Continued use of our website or services following any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.
Reactivation Physical Therapy & Wellness Inc. 27201 Tourney Road, Suite 210, Valencia, CA 91355 Phone: (661) 231-4724 Email: valen@reactivationpt.com Website: www.reactivationpt.com
Clinic Hours (PT): Monday – Friday: 9:00 AM – 1:00 PM and 2:00 PM – 6:00 PM Saturday – Sunday: 10:00 AM – 3:00 PM
